Privacy Policy
Last updated: 12/12/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Email address and contact information
- Payment information (processed securely by Stripe)
- Account preferences and settings
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our proxy services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights, property, or safety
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets
4. Data Logging and Proxy Usage
We maintain a strict no-logs policy for proxy traffic. We do not monitor, log, or store any data that passes through our proxy servers. However, we may collect minimal connection metadata for service optimization and security purposes, which is automatically deleted after 24 hours.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled by Stripe using industry-standard encryption.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences. Essential cookies required for service functionality cannot be disabled.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page.